How Will AI Impact the Nonprofit Sector?
April 1, 2024
White Paper
Improve Member Onboarding by Uniting Online Account Opening Tools and Banking CRM
November 30, 2023
Navigating the Salesforce Clouds: A Practical Guide for Financial Services
Drive Donor Acquisition and Improve Nonprofit Performance with Salesforce
September 8, 2023
Debunking Five Leading Misconceptions About Bank Transformation
August 17, 2023
Banks & Credit Unions
Looking Beyond Immediate Compliance: Optimizing Prior Authorization with Salesforce Health Cloud
May 25, 2023
Payers
Manufacturers Can Leverage Salesforce to Empower Knowledge Workers and Drive Innovation
May 24, 2023
Bolster Staff Retention and Maximize Productive Collaboration with Salesforce
March 29, 2023
K-12
Execute an Experience-Centric Strategy to Accelerate Growth
March 23, 2023
The Next Generation of Industrial Innovation: Empowering Knowledge Workers in Manufacturing
March 20, 2023
Online Learning Presents New Engagement and Revenue Opportunities for Higher Ed
March 10, 2023
Unboxing Automotive Cloud: A Practical Guide
February 22, 2023
Electrical Distributors Can Supercharge Their Unique Processes with Salesforce
February 13, 2023
Close Claims Faster and More Accurately With Salesforce’s Data and Automation Tools
January 30, 2023
Manufacturing Cloud Facilitates Accurate Forecasting with Improved Pipeline and Market Visibility
January 5, 2023
Transform Transaction into Collaboration: Actionalizing Superhuman Service in Distribution
December 21, 2022
Improving Auto Customer Experience, Satisfaction, and CLTV: An Omnichannel Use Case
December 8, 2022
Strategic KPIs: An Insurer's Key to Omnichannel Efficiency, Growth, and Profitability
November 15, 2022
Transformed Insurers Achieve More by Applying an Omnichannel Approach
November 9, 2022
Digital Claims Provide Satisfying Experiences and Deliver High ROI
November 3, 2022
A Four-Step Playbook for Streamlining Production and Managing Opportunities in Specialty Chemicals
Specialty Chemicals
Health Cloud Facilitates Seamless Care Coordination for High-Risk Patients
November 2, 2022
Specialty Chemicals Manufacturers Can Recoup Investor ROI via Automated Process Flows
October 28, 2022
Providing Personalized Service at Scale: The Role of Tech in Distribution
October 26, 2022
Maximize Value-Based Care Savings via Better Data Management & Process Orchestration
October 24, 2022
In Specialty Chemicals, Low-Quality Technological Frameworks Reduce Faith in Product Development
October 19, 2022
Reimagining Medicare Advantage: The Value-Based Care Challenge (and Opportunity)
September 22, 2022
Executing Omnichannel: A Four-Step Playbook for Insurers
September 19, 2022
Amid Fintech Disruption, Conventional Banks Turn to Service as a Differentiator
September 12, 2022
Digital Contact Centers Facilitate Exceptional Experiences in Financial Services
August 22, 2022
“Going Omnichannel” Provides Insurers with a Critical Competitive Edge in an Experience-Minded Market
August 15, 2022
Elevate Manufacturing Sales with Process Automation and Opportunity Tracking: A Four-Step Guide
August 9, 2022
Construction Materials
How to Streamline Sales and Achieve Transformational Pipeline Transparency with Manufacturing Cloud
Containers & Packaging
Eliminate Sales Silos and Empower Reps with Centralized Customer Data
August 1, 2022
Facilitating Timely Repricing with Salesforce: A Packaging Manufacturers’ Guide
A Hardware Retailer's Guide to Operationalizing a Digitalized Business Model
July 27, 2022
A New Chapter: Reintroducing Post-Graduates to the Educational Ecosystem
July 26, 2022
Higher Education
Achieve Pipeline Visibility and Prevent Revenue Leaks with Digitalized Repricing
July 8, 2022
Distributors Build More Efficient, Empathetic Opportunity Pipelines with Digital Relationship Management
June 27, 2022
In a Volatile Market, Materials Manufacturers Face New Supply Chain and Sales Challenges
June 15, 2022
Automate Accurate, Just-in-Time Repricing with Salesforce
May 31, 2022
Break Free of Outdated Sales Silos with Manufacturing Cloud
A Hardware Retailer’s Guide to Delivering Customer-Centric, Digitally-Integrated Experiences
May 6, 2022
Eliminate Revenue Leaks and Improve Contracting Efficiency with Digitalized Repricing
April 28, 2022
Need to Boost Enrollments? Achieve Applicant Loyalty with Personalized Journey Mapping
April 22, 2022
Do More with Less: Materials Manufacturers Face New Challenges Amid Covid-Boosted Demand and Constrained Supply Chains
April 21, 2022
Creating a Quantifiable Business Case to Justify a CRM Transformation
March 9, 2022
The Agile Era of Digital Transformation: Capitalizing on Innovation While Mitigating Risks in Financial Services
March 2, 2022
Joining the Mass Cloud Migration: How a CRM’s Strengths Balance an ERP’s Shortfalls
February 4, 2022
Increasing Manufacturers' Margins with a Robust Strategy: The Power of Planning
December 20, 2021
An Educator’s Guide to Journey Mapping in 2022
December 15, 2021
Work Smarter, Not Harder: Taking Back Supply-Chain Control During Inflationary Periods
December 14, 2021
A Technology-Driven Approach to Prior Authorization Transformation: How Payers & Providers Can Innovate Together
December 13, 2021
Meeting Inflation Head-On: How Manufacturers Can Come Out on Top
November 17, 2021
Increasing Market Share and Profitability in the Distribution Sector
October 12, 2021
Applying Digital Lean Externally: Looking Beyond the Four Walls of Your Business
September 28, 2021
Tech-Based Solutions to Accelerate Enrollment: Issuing Acceptances Before the Competition
August 25, 2021
Is It Possible to “Overdo” Quality?
August 12, 2021
Quality
An Actionable Guide to Digital Transformation in Insurance
August 5, 2021
Narrowing the Manufacturing Skills Gap in the Wake of the Silver Tsunami
August 4, 2021
The Long Awaited Road to Recovery: Hotels, Airlines, and Consumers in Our Transitional Reality
August 3, 2021
Hone Your Competitive Edge With a Consolidated QHSE Platform
July 28, 2021
Rethinking the Patient Experience Could Usher in a New Tomorrow for Healthcare
July 27, 2021
Providers
The Future of Life Insurance is Omnichannel. Will Your Company Be Prepared?
June 21, 2021
A Bird’s Eye View of the Lucrative RV Sector and its Tech Enhancement
June 18, 2021
RV
Thriving in an E-Commerce World: Maximizing Brick-and-Mortar Distributors' Value
June 14, 2021
Higher Ed and Training Organizations Can Meet the Upskill Boom Head-On
June 9, 2021
A Manufacturer’s Playbook for Evidence-Based Quality Management Optimization
June 4, 2021
Capitalizing on Novel Travel Trends: The Transformative Power of Digitization in the Tour Operator Sector
May 25, 2021
Tour Operator
Keeping a Pulse on Profit: Understanding the Power of the Variable Contribution Margin in Manufacturing
May 7, 2021
Secure Your Competitive Advantage and Identify New Opportunities with Territory Planning and Sizing
April 15, 2021
New Business Acquisition Made Easy With Salesforce Industries Insurance
Meeting Learners’ Evolved Expectations in the Competitive Online Education Sector
March 31, 2021
Online Learning
Catering to Guest Preferences in the Everchanging Hotel Sector
Hotel
Why Training Organizations Need Journey Mapping Technology to Succeed in a Post-COVID World
March 11, 2021
Training
Technology Builds A New Bridge Between MGAs and P&C Carriers
March 8, 2021
How Healthcare Organizations Can Ensure Security and Regulatory Compliance in the Cloud with Salesforce
February 24, 2021
How Training Providers Can Ensure Success in a Post-Pandemic World with Salesforce
February 10, 2021
Digital Solutions Accelerate Insurance Underwriting
February 9, 2021
The Impact of Adopting an Agile Framework for Manufacturers
January 13, 2021
Insurance In The Cloud: Security, Agility, And Strong ROI
January 8, 2021
What Insurers Need to Know About The 3.0 Digital Distribution Transformation
December 11, 2020
How The Travel Industry Will Recover in a Post-Pandemic World
November 16, 2020
Quality: The Key to Long Term Success
October 16, 2020
The Business Impact of Digital Transformation for Manufacturers
October 6, 2020
Manufacturing Cloud: Uniting Sales & Production Planning
April 16, 2020
QMS and Salesforce: A Better, Faster Path to Compliance
January 8, 2020
AI: How It’s Powering Manufacturing
November 14, 2019
A Digital Transformation Road Map for Manufacturers
October 18, 2019
Making the Most of Slack’s Suite of Apps & Automations
October 17, 2024
Podcast
Enabling Dealership Employee Success Through Automation
August 8, 2024
Project Rewind: Sales Cloud Success (Feat. PTR Group)
August 1, 2024
How Personalized Experiences Turn Automotive Leads Into Opportunities
June 10, 2024
Helping Veterans Make the Transition to Civilian Life (Feat. GallantFew)
May 24, 2024
Project Rewind: Salesforce Travel Essentials
April 23, 2024
Unpacking 2024’s Biggest Priorities for Payers (And How Salesforce Health Cloud Can Help)
February 8, 2024
Project Rewind: Building a Microfinance Platform to Uplift Communities in Need
January 31, 2024
Answering the “How”: Building an Effective Salesforce Pre-Implementation Roadmap
December 13, 2023
Salesforce Nonprofit Cloud: Empowering Organizations to Better Support Their Communities
December 11, 2023
From Social Work to Salesforce: Entering the Ecosystem With a Humanities Background
December 7, 2023
So You’ve Deployed Salesforce In Your Nonprofit… Now How Do You Get People to Use It?
November 27, 2023
Project Rewind: How Does Gerent Experience Drive UX Design For Its Clients?
November 14, 2023
How Do You Know You’re Doing Good?: Evaluating Your Sustainability Impact
November 7, 2023
Career Corner: What Makes a Great Solution Architect?
October 17, 2023
Understanding the “Invisible” Art of Experience Design
October 3, 2023
Building a Better Order Management Process: How Salesforce Helps Retailers Innovate & Win
September 26, 2023
Understanding the Retail Landscape in 2023: How Are Customers Shopping?
September 21, 2023
A New-School Approach: How Education Cloud Helps Institutions Connect With Students
September 12, 2023
How Effective Change Management Supercharges ROI and Drives Employee Tech Adoption
Project Rewind: Setting Up Salesforce as a Nonprofit
August 15, 2023
Project Rewind: Strategic Implementation
August 1, 2023
Building a Better Prior Authorization Process: What You Need to Know About CMS-0057
July 25, 2023
How RenderDraw’s Visualizations Help Dealers Supercharge Customer Relationships
July 21, 2023
Career Corner: How Do I Transition From Being a Salesforce Customer to a Consultant?
July 20, 2023
Moments of Sponsorship: Creating Opportunities for Women in the Salesforce Ecosystem
June 16, 2023
Project Rewind: Innovation Blueprint Implementation
June 12, 2023
Want to Deepen Your Institution’s Student Relationships? Start With Your Communications
May 23, 2023
Introducing Smart Starts: Helping Payers Start Strong and Better Serve Their Members
May 9, 2023
The Power of Mentorship: Empowering Black Trailblazers in the Salesforce Ecosystem
April 6, 2023
Creating a Better Standard of Care: Addressing the Social Determinants of Health
March 26, 2023
Reimagining the Possible With Salesforce Automotive Cloud
March 22, 2023
Building a Better Pricing Process Through Salesforce Automation
February 17, 2023
Getting Back to What Matters: How Educators & Nonprofits Can Address Staff Shortages
No More Silos - How Automotive Orgs Can Unite Sales, Service, and Marketing
February 2, 2023
Demystifying Salesforce Genie - Just What is “Customer Magic,” Anyway?
January 24, 2023
Contemplating Giving on the National Day of Service - What Does It Mean to Serve?
January 16, 2023
Reimagining the Claims Process - How Salesforce Can Help Insurers Retain Customers
January 9, 2023
What’s New and What’s Coming - Looking Back at Dreamforce and Ahead to 2023
December 28, 2022
Guidelines, They Are A-Changin’ - Keep Compliant With New Legislation via Salesforce
December 15, 2022
A Change in Perspective - How First-Party Data Can Transform the Customer Experience
December 9, 2022
Saving Teams From Bad Training - Building Better Plans for Greater Adoption
November 30, 2022
Everyday Environmentalism - Tiny Actions Create Waves of Change (Feat. Ocean Bottle)
November 16, 2022
Allies in Tech - How Companies Can Come Together to Drive Change in the World
Creating Communities of Support for Single Moms (Feat. the Judy Nelson Foundation)
Secrets to Supercharging Lead-gen Campaigns With Marketing Cloud Account Engagement
November 7, 2022
Salesforce Automotive Cloud: Giving the Customer Experience a Much-Needed Tune-Up
Navigating the Bullwhip Effect: How Manufacturers Can Steer Through Uncertain Times
October 12, 2022
Building Better Customer Relationships: How Distributors Can Return to “Normal-ish"
September 9, 2022
Matching Students & Schools: How Data Helps Administrators Build Real Relationships
September 6, 2022
Modernizing Legacy Tech in Manufacturing: Should You Fix It Even if It Ain’t Broke?
July 25, 2022
A New Diagnosis: How Providers Are Using Salesforce to Address Major Market Shifts
July 6, 2022
Relationship Building in Distribution: Can Automation Improve Sales Rep Performance?
June 21, 2022
Customer Mapping in Admissions: How Educators Can Help Students Grow From Day One
June 13, 2022
Humanizing Healthcare: How Providers Can Move the Needle on Customer Experience
May 17, 2022
When Business Culture Blocks Change: How Leaders Can Make Digitalization Happen
April 14, 2022
Keep Students On-Track for Success: How Digitalization Can Deepen Relationships
Bringing Hyperautomation to the Back Office: Eliminate Unnecessary Workflows With Salesforce
Secrets to a Successful Salesforce Implementation
February 8, 2022
Top-Down Transformation – How Team Leaders Can Operationalize Big Change
January 20, 2022
MuleSoft: Pulling Data From Any Source and Making It Accessible To All
December 8, 2021
Gerent Experience: A Full-Service Digital Customer Experience Agency
December 6, 2021
CPQ: Streamline the Process of Configuring, Pricing and Quoting
November 3, 2021
Pardot: How It Generates Quality Leads For Marketing And Sales Teams
October 15, 2021
Marketing Cloud: Powerful But Complex. How Gerent’s Implementation Approach Works Best
October 14, 2021
Salesforce Commerce Cloud: One-Stop Shopping For Both B2B and B2C Companies
September 29, 2021
Working With Salesforce Marketing Cloud – A Solution Architect’s Point Of View
September 27, 2021
How Digital and Lean Combined Can Help Manufacturers Respond Fast to Changes in Demand
September 7, 2021
How To Build The Best Quality-Driven Admissions Departments
August 19, 2021
Insurance Carriers: Here’s How To Successfully Implement A Digital Roadmap
August 17, 2021
Carriers
Health Cloud Builds A New Patient Experience
July 20, 2021
Why Educational Companies Must Deliver On Their Brand Promise And How They Can Do It
July 19, 2021
A Story Of Survival In The Travel Industry
July 15, 2021
The Silver Tsunami: Manufacturing Is At A Labor Crossroads
June 29, 2021
How Technology Powers The Hotel Industry Back To Health
June 16, 2021
Is The Distributor Still Relevant In Today’s Supply Chain?
June 10, 2021
From Single Channel To Omnichannel: The Evolution Of Life and Annuity Distribution
June 3, 2021
Life & Annuity
Organic Growth Or Growth From Acquisition: Which Is Better?
June 1, 2021
How Insurers Can Use Digital Tools To Acquire New Business
How S&OP Can Recover Fast In A Post-Pandemic Manufacturing World
April 19, 2021
Quality: With It You Win; Without It You Lose
April 13, 2021
Why Educators Need To Master Journey Mapping
March 24, 2021
Salesforce Insurance: The Ideal Platform To Automate Underwriting
March 19, 2021
Is Online Learning Really Working?
March 1, 2021
Technology Builds A Brand New MGA For Insurers
P&C Carriers and MGAs Create a New Digital Customer Experience
Accelerated Underwriting and Life Insurance
January 28, 2021
Insurance In The Cloud: Security, Agility, Strong ROI
January 5, 2021
Digital Transformation Sweeps Through The Insurance Industry
December 2, 2020
The State of Travel Today
October 30, 2020
Technology: The Key To Re-Opening Safely
August 10, 2020
ERP/CRM Integration - The Holy Grail in Data Access
June 30, 2020
Can Manufacturing Recover From The Pandemic?
May 19, 2020
Manufacturing Cloud – Uniting Sales and Production Planning
March 26, 2020
Pulling Manufacturing Out Of The Pandemic
January 12, 2020
Slaying the Twin Dragons of Compliance and Quality
A CEO’s View Of Technology in Manufacturing
November 11, 2019
Practical Uses of Technology in Manufacturing
October 7, 2019
DeepQuest: Leveling the Playing Field in the Travel Industry
September 16, 2019
Artificial Intelligence for Manufacturing
September 9, 2019
The Value of a Salesforce Managed Service Provider
August 29, 2025
MuleSoft Implementation | Unlock Enterprise Connectivity with Salesforce
August 28, 2025
Top Salesforce Sales Cloud Features
August 22, 2025
Salesforce Outsourcing: A Strategic Play for Faster ROI
August 20, 2025
Netsuite CRM vs Salesforce: A Comprehensive Analysis
August 15, 2025
Leveraging Salesforce for Higher Education Centralization
August 13, 2025
Marketo vs. Salesforce: Which platform is right for you?
August 7, 2025
Blog
Agentforce Consultants Optimize Salesforce AI Solutions
August 6, 2025
Salesforce Sales Cloud Implementation Services
July 31, 2025
Salesforce Marketing Cloud Implementation in 2025
July 29, 2025
Top 10 CRM Implementation Risks (& How to Mitigate Them)
July 24, 2025
Legacy Systems Modernization for Strategic Growth
Salesforce Technical Debt (and How to Avoid It)
July 18, 2025
Cloud Integration Solutions with MuleSoft & Agentforce
July 16, 2025
Hire Salesforce Integration Services for Streamlined Growth
July 3, 2025
The Ultimate Salesforce Implementation Checklist
June 27, 2025
Digital Transformation in Manufacturing Industries
June 25, 2025
Digital Transformation in Banking: How Salesforce Powers Financial Services
June 18, 2025
Why the Digital Transformation for Customer Experience Matters
June 13, 2025
AI Sales Enablement Guide 2025
June 12, 2025
Choosing the Right Salesforce Customization Company
June 6, 2025
Agentforce Use Cases: Real-World Applications for AI
June 5, 2025
CRM Implementation Services Explained: Strategy, Cost, & Value
May 30, 2025
Agentic AI in B2B Sales: The Next Frontier in Revenue Enablement
May 23, 2025
AI Sales Training: Empowering Teams to Use Advanced Technology
May 16, 2025
AI for Sales Prospecting: Working Smarter, not Harder
Top 15 Customer Engagement Metrics for 2025
May 13, 2025
Top Sales AI Tools in 2025
May 8, 2025
Digital Transformation Solutions: A Complete Guide for Growth
May 2, 2025
7 Sales Pipeline Stages: Optimized Steps for Sales Success
May 1, 2025
A New CRM Won’t Fix a Broken Process: Nonprofits Investing in Technology
April 29, 2025
5 Digital Customer Engagement Strategies
April 25, 2025
5 Sales Process Automation Best Practices
April 24, 2025
Nonprofit Cyber Safety: Quick Wins for Small Teams
April 23, 2025
Customer Service Automation Playbook
April 18, 2025
CRM Customization: The Key to Future-Proofing Your Business
April 16, 2025
Customer Experience Optimization: 5 Key Considerations
Digital Customer Journey Mapping: A Comprehensive Guide
April 14, 2025
5 Signs It's Time to Hire a Salesforce Consultant
April 8, 2025
Hiring a Digital Transformation Consultant
AI Sales Agent: 5 Tips for Success
April 1, 2025
Why Should Universities Embrace a B2B and B2C Strategy?
January 28, 2025
Gerent Joins Salesforce’s Agentforce Partner Network
December 30, 2024
Agentforce FAQs: Everything You Want to Ask About Agents
October 31, 2024
Data Cloud: Everything You Need To Know
September 25, 2024
The Ultimate Guide to Agentforce (Salesforce AI Agents 101)
September 20, 2024
Gerent & Herald Revolutionize Workflows for Insurance Brokerages
September 18, 2024
Dreamforce 2024 Highlights Hosted By Gerent
August 20, 2024
Dreamforce 101: What First-Time Attendees Should Know
July 29, 2024
Healthcare Payers Unlock AI with Salesforce Data Cloud
July 24, 2024
Gerent and Bolt Data Demo Manufacturing Cloud AI at CNX24
June 24, 2024
Distribution AI: Generative AI Use Cases Today and Tomorrow
May 14, 2024
How to Pick the Best Tool for Your Data Migration
May 13, 2024
Ethical AI: What is Salesforce’s Einstein Trust Layer?
May 8, 2024
Custom Code or Configuration? A Solution Architect’s View
May 6, 2024
Einstein Copilot: A Deep Dive into Salesforce + AI
May 1, 2024
Modular CRM: How and Why the Salesforce Business Model Works
April 29, 2024
Middleware Modernization With MuleSoft and Salesforce
April 24, 2024
Unpacking Salesforce: Marketing Cloud Account Engagement
April 11, 2024
Does Your Team Need Technology Training?
Change Management Tips: 10 Simple Steps to Boost Adoption
March 21, 2024
Salesforce Manufacturing Cloud: Everything You Need to Know
March 19, 2024
Retail rush: How to maximize consumer confidence for the 2023 holiday season
A Journey to Certification: Why Being B Corp Certified Matters
Salesforce Einstein: What’s it About?
November 22, 2023
Generative AI: What Do We Need To Know?
November 20, 2023
Sustaining Change: Ensuring Long-Term Results and Continuous Improvement
November 13, 2023
From Legacy to Digital: How Credit Unions Can Thrive with Salesforce
November 6, 2023
Empowering Employees as Change Champions: A Bottom-Up Approach
October 26, 2023
Maximize Value for Payers with Industry-Designed Member Service Centers
October 19, 2023
How Can We Make Higher Education More Accessible to Student Parents?
Dreamforce 2023 Recap: Salesforce Unlocks the Capabilities of AI
Gerent Launches Insurance Broker & Quote-to-Bind Accelerators
September 11, 2023
Introducing Highly Regulated Industries at Gerent
August 31, 2023
Leverage E-Commerce Solutions with Commerce Cloud
August 22, 2023
For Nonprofits, Salesforce is a Shield Against Cybercrime
August 18, 2023
Salesforce’s New Education Cloud Facilitates Recruitment and Admissions
August 3, 2023
New Education Cloud Leverages a Signature Salesforce Feature: Omnistudio
July 31, 2023
Preparing for a Downturn: Why Flexibility is Essential for Financial Services in an Uncertain Economy
What Do the Education and Nonprofit Cloud Releases Mean for Industry Leadership?
June 13, 2023
What is an "Experience-Centric" Transformation?
Introducing the Bid Boss Accelerator for Distribution
May 22, 2023
Salesforce Launches New Solutions for Education and Nonprofit Customers
May 15, 2023
The Education Sector Has a Short-Staffing Problem
April 11, 2023
Salesforce Licensing: How Does It Work?
Online and Blended Learning Are No Longer Optional for Competitive Institutions
February 23, 2023
Why Nonprofits Need to Embrace Resilience in 2023
February 20, 2023
Solution Spotlight: Salesforce Health Cloud
February 8, 2023
The Gerent Family Pursues VTO Opportunities
February 7, 2023
Tableau Empowers Businesses to Thrive in a Data-Driven Economy
The Value of Change Management in Digital Transformation
January 12, 2023
User Adoption: The Key to Unlocking Meaningful Change
Establish Trust to Build Long-Lasting Relationships with Students
In Claims, Maximizing ROI Hinges on Reimagining the Customer Experience
December 5, 2022
Salesforce Genie Makes Delivering "Customer Magic" Easy
December 2, 2022
Why Auto Organizations Should Prioritize Customer-Centricity
Gerent Launches Sustainability @ Work, A New Podcast on Driving Meaningful Change
November 17, 2022
Experience Architecture Unlocks Business Value
Entering the Salesforce Ecosystem: What Aspiring Professionals Need to Know
Distributors Repair Fragmented Customer Experiences with Salesforce
Dreamforce 2025
October 16, 2025
Leveraging AI for Nonprofits Webinar!
February 27, 2025
Driving Operational Efficiency & Customer Satisfaction in Heavy Equipment & Trucking Webinar
February 26, 2025
On-Demand Webinar
Delivering Digital Account Opening at Scale with Salesforce
August 27, 2024
The New Era of Supply Chain - Join our webinar series featuring industry leaders in Manufacturing, Automotive, Distribution, and Energy!
July 1, 2024
“Manufacturing with MuleSoft” Virtual Fireside Chat
June 7, 2024
Capitalizing on New Automotive Cloud Releases
April 25, 2024
Accelerate to “Win” with a Manufacturing Smart Start
March 27, 2024
Taking Advantage of New Manufacturing Cloud Releases
Reduce Costs, Drive Efficiency with AI
February 29, 2024
Experience Innovation for Recruitment & Success in Education
Connecting Student and University Outcomes
October 4, 2023
Healthcare & Life Sciences Virtual Webinar
August 8, 2023
Importance of Change Management in Education Live Webinar
June 21, 2023
May 11, 2023
Healthcare & Life Sciences Virtual Roundtable
May 10, 2023
Kitsap Credit Union & Gerent for Best Practices in a Salesforce Evaluation Webinar
Delivering Insurance Customers Unbeatable Digital Experience
Strategies to Drive the Future of Service in Banking
Conquering Shared Challenges in the Manufacturing Industry
October 6, 2022
Increase Sales and Efficiencies With a Data-Driven Approach
Data is the backbone of your business strategy
Exposing Data Across Company to Drive Efficiencies & Quality
The Future of Distribution has Arrived
October 6, 2021
Reinventing the Insurance Customer Journey
May 24, 2021
INSIGHTS TO SOLUTIONS SERIES - Digital Underwriting -Insurer
February 17, 2021
After COVID: Adapting to the New Normal in Manufacturing
December 15, 2020
It’s Time to Automate Your Quality Management System
January 27, 2020
3 Salesforce Agents Higher Ed Institutions Need to Know About
December 12, 2024
Infographic
Cruise Providers Upgrade Service Experiences with Agentforce
Salesforce AI: Use Cases for Insurance Organizations
December 5, 2024
Salesforce Empowers Sales & Service Teams with AI
September 17, 2024
Data Cloud + AI: What’s the Value for Banks & Credit Unions?
July 31, 2024
Actionable Tips for AI Readiness
Enable Student Success with Data Cloud & Slack
Enhance Fundraising with OmniStudio for Nonprofits
July 8, 2024
Drive Customer Acquisition with Financial Services Cloud
May 30, 2024
Banking & Lending
Underwriters Realize New Competitive Advantage with AI + SF
May 29, 2024
Affinity Groups and Embedded Insurance Unlock a New Frontier
May 28, 2024
2024: Health Cloud Solutions for Payers
March 15, 2024
How Can Salesforce AI Help Distributors?
January 22, 2024
What Do You Need to Know About Generative AI?
How Will Einstein One Change the Core Clouds?
Dreamforce 2023: Salesforce and the AI Revolution
October 31, 2023
Mapping the Change Management Journey
October 30, 2023
5 Leading Misconceptions About Bank Transformation
Introducing the Broker Desktop Accelerator
Brokers
Introducing the Quote-to-Bind Accelerator
Specialty Insurers
Drive Donor Acquisition with Salesforce
September 7, 2023
Introducing Visual Dealer Management from RenderDraw & Gerent
August 24, 2023
Meet the New Education Cloud
July 18, 2023
Which Implementation Approach is Right for You?
June 15, 2023
Deposit Account Opening (DAO) Built for Salesforce
Prepare for CMS-0057 Compliance with Salesforce
May 18, 2023
Bridge Legacy Systems and Salesforce with Microsoft Power
April 20, 2023
Migrate to Google Analytics 4 with Gerent Experience
Bid Boss Accelerator
March 17, 2023
Unpacking Manufacturing Priorities for 2023
March 13, 2023
Gerent's Automotive Cloud Accelerator Speeds Time to Value
Create Customer-Centric Experience with SF Automotive Cloud
The Omnichannel Imperative
November 26, 2022
Ensuring Positive Policy Holder Experiences
November 25, 2022
Is It Time to Prioritize Sales Innovation in Manufacturing?
Maximizing ROI with Smarter Salesforce AI Adoption
Regional Healthcare Payer
August 18, 2025
Client Stories
CrossNet Ministries
Adler University
July 2, 2025
NYC Pride
May 9, 2025
Fleetworthy
March 24, 2025
IANS
Advance Illinois
January 16, 2025
Saco AEI Polymers
January 9, 2025
Manufacturer (Electronics)
December 18, 2024
PTR Group (Phase 2)
December 11, 2024
NASRCC
November 27, 2024
Cake4Kids
November 26, 2024
Shippensburg University (Alumni Relations)
November 21, 2024
Van Horn, Metz & Co.
November 19, 2024
MSA (“The Safety Company”)
ORCID
Grand Pacific Resorts
September 5, 2024
M. H. Eby
August 14, 2024
Strato
Front Porch Cohousing
August 6, 2024
Manufacturer - Manufacturing (Custom Extruding)
July 16, 2024
Cruise Line Company - Travel, Tourism & Entertainment
July 9, 2024
PTR Group
Distributor - Distribution
Cruise & Vacation Desk
Luxury Cruise Provider - Travel, Tourism & Entertainment
Manufacturer
Manufacturer - Manufacturing (Mounting & Docking)
Manufacturer - Manufacturing (Consumer Goods)
Energy Provider - Utilities (Electric)
IPSY
Cruise Provider - Travel, Tourism & Entertainment
Manufacturer - Manufacturing (Specialty Chemicals)
C&N
Insurance Brokerage - Insurance (MGA/U)
Manufacturing Business - Manufacturing (Plastics)
Kitsap Credit Union
Travel Agency - Travel, Tourism & Entertainment
Manufacturer/Retailer - Retail Consumer Goods
Manufacturer - Manufacturing (Construction Materials)
Methods Machine Tools - Manufacturing
Steinbach Credit Union
Workforce Mobility Provider - Consumer Business Services
Distributor
Supply Chain Intelligence Provider - Manufacturing
Electrical Distributor - Distribution
Distributor - Distribution (Electrical)
Diakonia
Property Leasing & Management Firm - Real Estate
Manufacturer - Automotive (Dealership Group)
Barrett Distribution
April 15, 2024
Care Australia (Phase 2)
July 24, 2023
TNTX
Solugen (Phase 1)
Orgill
Novolex
Top Echelon
Care Australia (Phase 1)
Dunmore
NJEA
Membership Association
Solugen (Phase 0)
Salesforce Named a Leader in the 2025 IDC MarketScape on Low-Code & No-Code Developer Technologies
August 1, 2025
Salesforce
Salesforce Signs Definitive Agreement to Acquire Bluebirds
Salesforce Increases Investment in Genesys to Advance AI-Driven Customer Experience
Agentforce Cuts Sales Quoting Time by 75%, Dramatically Reduces Manual Work for Reps
Salesforce Tops “Best Places to Work for Disability Inclusion” List for Seventh Time
July 15, 2025
Salesforce Appoints Amy Chang and David B. Kirk to its Board of Directors
July 9, 2025
New MuleSoft Innovations from Salesforce Enable Secure, Scalable AI Agent Orchestration for Agentic Transformation
Salesforce Collaborates with UChicago Medicine to Enhance Patient Support
June 24, 2025
Salesforce Launches Agentforce for Net Zero Cloud with Unified Data to Help Teams Meet Sustainability Compliance, Cut Costs, and Drive Efficiency
PepsiCo Leverages Salesforce’s Agentforce to Advance AI Agenda
Salesforce Launches Agentforce 3 to Solve the Biggest Blockers to Scaling AI Agents: Visibility and Control
June 23, 2025
Salesforce Extends Relationship with National Broadcasting Leader Nexstar Media Group, Inc.
June 19, 2025
Updated Product Packaging and Pricing Offer New AI Capabilities and More Ways to Scale AI Throughout Every Organization
June 17, 2025
Salesforce Summer ’25 Release: New Agentforce Capabilities and Product Enhancements to Create Richer Customer Experiences
June 16, 2025
Salesforce Ends the Era of ‘Do-Not-Reply’ Marketing with Marketing Cloud Next
June 11, 2025
Agentforce Takes Flight at Heathrow: New AI Agent Resolves 90% of Queries to Enhance Traveler Experience
Indiana Fever, Pacers Sports & Entertainment Tap Salesforce to Scale Fan Engagement with Agentic AI
Capita Taps Salesforce’s Agentforce for Agent-Driven Outsourcing Push
Salesforce Powers Limitless Government Capacity and Efficient Constituent Experiences with FedRAMP High AI Agents and Apps
June 4, 2025
Slack and Salesforce Just Got Seamless: One Conversation, Full Context, Unlimited Action
June 3, 2025
Salesforce and LIV Golf Announce Strategic Partnership to Power New Era of Fan and Player Experiences with Agentforce
Salesforce Expands European Presence with New Office in Amsterdam as Agentforce Fuels Global Growth
May 29, 2025
Salesforce Partners with Ferrari to Elevate the Client’s Journey Worldwide
May 28, 2025
Salesforce Reports Record First Quarter Fiscal 2026 Results Exceeds Guidance Across All Metrics; cRPO up 12% Y/Y
Salesforce Signs Definitive Agreement to Acquire Informatica
May 27, 2025
Salesforce Forges Partnership with Bouygues Telecom to Place AI at the Heart of its Customer Relations
May 22, 2025
Indeed Deploys Agentforce to Streamline Employer Onboarding with AI-Powered Support
May 21, 2025
Salesforce Introduces Agentforce for Financial Services to Address Shrinking Workforces and Rising Client Expectations
Salesforce Engages with Takeda to Bring Cutting Edge AI-Powered Customer Experience Platform to Life Science Industry
May 19, 2025
GSA, Salesforce Collaboration Cuts Costs for Government, Slack to Provide Real-Time, AI-Powered Efficiency
Salesforce Ranked #1 CRM Provider for 12th Consecutive Year
Salesforce Introduces New Flexible Agentforce Pricing to Accelerate the Digital Labor Revolution
May 15, 2025
Salesforce Signs Definitive Agreement to Acquire Convergence.ai
The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable
Salesforce Unveils Life Sciences Partner Network to Accelerate Digital Labor and Data Programs
Salesforce Launches Agentforce for HR Service to Make Employee Support Easy for Everyone
May 6, 2025
Record-Breaking Growth: Data Cloud & AI Annual Recurring Revenue Reached the $900M Milestone in FY25, Proving Data Cloud’s Role as the Intelligent Activation Layer for Enterprise AI
Salesforce Redefines Business Intelligence with Tableau Next: AI Agents Transform How Businesses Turn Data into Action
April 15, 2025
Salesforce Brings Agentic AI to the Field Service Sector to Tackle Scheduling, Reporting, and On-the-Job Troubleshooting
April 9, 2025
The Adecco Group Launches a New Company, Powered by Salesforce, to Enable Businesses to Integrate Human and Digital Talent Seamlessly
March 27, 2025
Salesforce to Invest USD $1B in Singapore over 5 Years
March 11, 2025
Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry
Salesforce Named to World’s Most Ethical Companies List for 16th Year
Salesforce Advances Innovation in Education with Agentic AI
March 10, 2025
Salesforce Launches Agentforce 2dx: New Capabilities Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, Extend Digital Labor
March 5, 2025
1-800Accountant Adopts Salesforce’s Agentforce to Scale Expertise During Tax Season Surge, Now Resolving 50% of Customer Support Inquiries with Digital Labor
March 4, 2025
Salesforce Launches AgentExchange: the Trusted Marketplace for Agentforce
Unity Environmental University Becomes First U.S. University to Launch Salesforce’s Agentforce, Introducing “Una”
March 3, 2025
Salesforce Prescribes Agentforce for Health to Speed Time to Treatment and Improve Outcomes with Digital Labor
February 28, 2025
UFL Leverages Salesforce’s Agentforce To Provide World Class Service
Leading Companies of All Sizes and Industries Are Transforming to Become Agentforce Companies
Salesforce Announces Fourth Quarter and Fiscal Year 2025 Results
Achieving a Trusted Agentic AI Ecosystem: Salesforce Report Offers a Roadmap
February 25, 2025
Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion
February 24, 2025
Salesforce Spring ’25 Release: New Agentforce Skills, Reasoning, and Integrations to Build a Digital Labor Workforce
February 17, 2025
Salesforce Joins Technology and Academic Leaders to Unveil AI Energy Score Measuring AI Model Efficiency
February 10, 2025
Salesforce Announces $500M Investment in Saudi Arabia to Drive AI Innovation and Growth
Salesforce Appoints Robin Washington as President and Chief Operating and Financial Officer
February 5, 2025
Salesforce (MuleSoft) Named a Leader in IDC MarketScape: Worldwide B2B Middleware, 2024
January 24, 2025
Salesforce (Heroku) Named a Leader in 2024 Gartner® Magic Quadrant™ for Cloud Application Platforms
January 22, 2025
Salesforce to Invest $500M in Argentina over 5 Years
Salesforce Expands Presence in Saudi Arabia with New Regional Headquarters in Riyadh, Shaping a New Era of Economic Growth Powered by Agentforce
January 21, 2025
SharkNinja Powers Up Global Customer Service with Agentforce
January 14, 2025
Salesforce Named a Leader in Latest IDC MarketScape Customer Data Platforms Evaluations
January 13, 2025
Salesforce Unveils Agentforce for Retail to Boost Productivity with Digital Labor and Retail Cloud to Unite In-Store and Digital Shopping
January 10, 2025
Holiday Shoppers Spend a Record $1.2T Online, Salesforce Data Shows
January 6, 2025
Introducing Agentforce 2.0: The Digital Labor Platform for Building a Limitless Workforce
December 17, 2024
The Adecco Group Scales Recruitment, Accelerating AI Integration with Salesforce
Agentforce Brings Vivint Customer Service Teams 24/7 Support
Salesforce Delivers Heroku Platform Innovations to Simplify Cloud-Native App Delivery at Scale
December 4, 2024
Salesforce Data Reveals New Cyber Week All-Time High: $314.9B in Global Sales
Salesforce Products, Including Agentforce, Now Available on AWS Marketplace in Canada
How Salesforce and AWS Are Paving the Path to a Smarter, Agentic Enterprise
Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service
November 20, 2024
Gerent
AI for All: Salesforce Provides Free AI Training, Dedicates Office Space to Help Anyone Succeed in an AI World
Salesforce Data Cloud Momentum Soars with Rising Adoption and New Innovation That Brings Trusted Data to Agentforce
Dreamforce 2024: Key Announcements and a New AI Era with Agentforce
Salesforce Introduces Agentforce Partner Network — The World’s First Agent Ecosystem
Salesforce and Google Cloud Join Forces to Deliver Autonomous AI Agents That Collaborate Across Salesforce and Google Workspace
Salesforce Expands Partnership with Saks Fifth Avenue
Salesforce and IBM Partner to Deliver AI and Autonomous Agents to Improve Decision-Making, Productivity, and Efficiency
Salesforce and NVIDIA Forge Strategic Collaboration to Advance AI Agent Innovation
Salesforce Delivers Next Generation Commerce Cloud with a Unified Platform, AI Agents, and More
September 16, 2024
Salesforce Gives $23M to Education to Help the AI Generation Unlock Critical Skills
Slack Brings Agents, Purpose-Built AI, and CRM Data into One Work Operating System to Fuel Productivity
Salesforce Ventures Expands AI Investment to $1 Billion
Salesforce Marketing Cloud Innovations Enable Marketers to Build Lasting Customer Relationships with Actionable Data and AI Agents
The Future Is Here: Autonomous Agents Come to Life in the Agentforce Launch Zone at Dreamforce
MuleSoft Announces Integration Solutions to Help AI Agents Access and Act on Data Across CRM and External Systems
September 13, 2024
MuleSoft Named a Leader in Forrester Wave™API Management Software, Q3 2024
How Companies Are Embracing Salesforce AI and Agents to Improve Customer Relationships, Productivity, and Bottom Lines
August 29, 2024
hipages Group Aims to Boost Customer Experiences and Employee Productivity with Salesforce
Salesforce 2024 Holiday Forecast: Retailers Must Tackle Shorter, More Competitive Shopping Season with Discounts, Data, and AI
Salesforce Announces Second Quarter Fiscal 2025 Results
August 28, 2024
Slack Expands Automation Capabilities, Making it Easier to Build Powerful Workflows and Connect Third-Party Systems
August 26, 2024
Meet Einstein SDR and Einstein Sales Coach: Two New Autonomous AI Sales Agents to Scale Your Sales Team
August 22, 2024
From Bots to Agents: The Next Great Leap Forward Is Autonomous AI
New Salesforce Connected Vehicle App Helps Automakers Quickly Build and Deliver Connected Car Features and Services
Now Available: Tableau Pulse Natively Embeds AI-Powered Insights into Salesforce, Helping Teams Make Data-Driven Decisions
August 16, 2024
