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Public Sector Practice

We envision a future where public sector organizations harness the full power of Salesforce to drive transparency, efficiency, and innovation. Our mission is to empower governments and public institutions to serve their communities & constituents better through seamless, tailored, and transformative digital solutions.

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Areas of expertise

Federal Agencies

State & Local Government

Tribal Nations

What we do

We deliver end-to-end Salesforce solutions tailored to the public sector. Our team streamlines workflows to boost accuracy and productivity, while enhancing citizen engagement through intuitive portals, self-service platforms, and modern communication tools. To ensure lasting impact, we provide training, ongoing support, and change management strategies that drive adoption and maximize ROI. We help organizations chart effective digital transformation roadmaps to achieve their mission with confidence.

Salesforce Implementation and Integration

Seamless end-to-end Salesforce implementation and integration tailored to public sector needs.

Data Management and Analytics

Comprehensive data services including migration, cleansing, integration, and advanced analytics for data-driven decisions.

Process Automation

Automating workflows to improve accuracy and productivity, reducing administrative burdens.

Citizen Engagement Solutions

Enhancing citizen interaction with community portals, self-service platforms, and communication tools.

Training and Support

Providing thorough training and ongoing support to ensure your team fully leverages Salesforce capabilities.

Change Management and Adoption

Facilitating smooth transitions and encouraging user adoption to maximize benefits from Salesforce.

Compliance and Security

Implementing robust security measures and ensuring adherence to regulatory requirements.

Strategic Consulting

Offering strategic consulting to define digital transformation roadmaps and achieve organizational goals.

Why choose us?

Our team consists of Public Sector industry veterans, all of whom have extensive experience in digital solutions and operational problem-solving. Choose us to execute your Salesforce implementation, and we’ll construct a tailor-made solution that fits like a glove.

01

Proven expertise

TELUS Digital boasts a robust track record in successfully implementing Salesforce solutions across various organizations. Our team of certified Salesforce professionals can navigate the unique challenges and requirements of government and public institutions.

02

Tailored solutions

We understand that each public sector entity has distinct needs and goals. TELUS Digital specializes in developing customized Salesforce solutions that align with our customer’s specific objectives, ensuring optimal performance and impact.

03

Enhanced transparency and efficiency

With TELUS Digital’s expertise, public sector organizations can significantly improve transparency and operational efficiency. Our solutions streamline processes, enhance data accuracy, and facilitate better decision-making, ultimately leading to more effective service delivery.

04

Focus on Innovation

We stay at the forefront of technological advancements. We leverage the latest Salesforce features and capabilities to foster innovation within public sector organizations, helping them adapt and thrive in a rapidly changing environment. Additionally, TELUS Digital has a handful of overlying teams to stay bleeding edge in innovation, including our own AI, digital, marketing, and cybersecurity teams.

05

Community-Centric Approach

We prioritize the needs of the community and strive to create solutions that enhance citizen engagement and satisfaction. Our approach ensures that public sector organizations can better connect with and serve their constituents.

06

Comprehensive Support

We provide end-to-end support throughout the implementation process and beyond. From initial consultation and planning to deployment and ongoing maintenance, we are committed to your success at every stage.

07

Commitment to Excellence

Our dedication to delivering high-quality, reliable solutions is unwavering. TELUS Digital is committed to exceeding expectations and ensuring that your Salesforce implementation not only meets but surpasses your goals.

Start improving your business With us Today

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