Healthcare & Life Sciences Practice

What we do

Healthcare is an ever-changing industry — is your team prepared to face the challenges that lie ahead?
At TELUS Digital, we continually strive to stay ahead of the industry trends so we can prepare our clients for the future and boost their ability to compete within an evolving marketplace.

Accelerate digital investments

Healthcare organizations need to do more with less. Teams can leverage Salesforce and process automation to reduce administrative costs and drive lean operations. Exceed leadership expectations by bringing critical stakeholders to the table and establishing a well-defined roadmap with TELUS Digital and Health Cloud.

Leverage data to deliver delightful experiences to patients and members

Expectations around care experiences have never been higher. Our team can help you centralize data within Salesforce to provide a “single pane of glass” into customer information, facilitate omnichannel self-service, and promote satisfaction amongst patients and members.

Eliminate internal silos

Don’t settle for siloed systems. In the past, healthcare organizations conducted their daily operations within homegrown, fragmented platforms; users were accustomed to “swivel-chairing” between systems to meet customers’ needs. But with Salesforce Health Cloud, Gerent can help ensure that the information your team needs is all readily accessible in a centralized hub.

Drive user adoption

A solution must be used to be useful. After our team builds your solution, we’ll help drive interest and understanding among employees so all users feel comfortable working with their new tools. Our team will work hand-in-hand with your leadership to ensure that every user can optimize their efforts with Health Cloud.

Why choose us?

Industry Experts Who Know You

For over a decade, TELUS Digital has partnered with commercial, public sector and nonprofit health organizations to deliver end-to-end Salesforce functionality to enterprises across the Healthcare and Life Sciences sector. Our industry veterans have experienced your team’s pain points firsthand — and know how to alleviate them with well-planned Salesforce initiatives.

Health Cloud Pioneers

As early Health Cloud adopters, we have a deep understanding of the product — and how to ensure it delivers optimal value to our clients. Our consultants partner with organizations in public, private and nonprofit health to transform, modernize, and develop strategic roadmaps that realize positive health outcomes and ROI from core Salesforce and ecosystem products.

Focus on People, Process, and Technology

We pay equal attention to people, process, and technology when designing elegant, intuitive solutions to complex business problems. TELUS Digital’s consultants help organizations streamline their business processes, obtain crucial data Latest Resources, and comply with industry regulations for Electronic Health Records (EHR) by applying big data, automation, and business intelligence best practices.