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Financial Services Practice

Empower your financial organization with enhanced data visibility, improved customer relationships, and more efficient case management using Salesforce Financial Services solutions.

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Areas of expertise

Banking
& Lending

Financial Services Cloud gives you a
360° view of your customers, anticipates customer and member needs, and surfaces applicable products and
services at the right time.

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Commercial Banking

  • Digital Account Opening & Onboarding
  • Treasury & Cash Management
  • Digitization of Annual Reviews & Client Planning
  • Lending & Loan Origination
  • Sales Forecasting & Profitability Measurement
  • Segmentation & Coverage Management

Retail Banking

  • Branch Management
  • Contact Center Servicing
  • Data Analytics & Integrations
  • Marketing Preference Management
  • Centralized Activity Tracking
  • Coaching & Performance Management

Mortgages & Lending

  • Mortgage Pre-Approval Processing
  • Digital 1003/URLA Data Collection
  • Automated Credit Risk Analysis
  • Integration with Loan & Mortgage Origination Systems
  • Collateral & Document Management Integration
  • Obligor, Guarantor, and Co-Signer Management

Capital
Markets

Developing cutting-edge solutions is within reach. Connect with a Salesforce implementation partner who matches
your ingenuity and delivery excellence track record.

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  • Trade Entry & Management
  • Call Reports & MNPI Tracking
  • Regulatory & Compliance Reporting
  • Liquidity & Risk Management
  • Legal & Credit Hierarchy Tracking
  • Pipeline Forecasting & Profitability Measurement
  • Investor & Fund Tracking

Wealth & Asset Management

Wealth managers can leverage Salesforce’s analytics toolset to
predict market trends, map future
models, and proactively anticipate
client needs.

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  • Wealth Management
  • Aggregated Client Householding
  • Digital Appointment Scheduling
  • Guided Onboarding and Account Opening
  • Financial Customer 360
  • Capture Risk and Investment Preferences
  • Track Life Events and Goals

Hundreds of satisfied customers

We really do see TELUS Digital as an extension of our internal team. Every time we needed to ask them to come onto a call because we weren’t sure how to proceed with the build, they were there for us.

Hong Thai
CRM Manager, Steinbach Credit Union

What we do

Harness Salesforce to deliver personalized client journeys while driving measurable business outcomes. From streamlining onboarding and improving compliance to enabling smarter cross-sell and upsell opportunities, we tailor solutions to the unique needs of the financial industry. Our team aligns technology, data, and processes to help you deepen client relationships and accelerate growth in a competitive market.

Accelerate digital transformation

Legacy systems and fragmented workflows can slow down even the most forward-thinking financial institutions. With our Salesforce Financial Services Cloud expertise, we streamline operations and centralize data to create a single source of data across your organization. This enables faster, smarter decision-making, reduces manual processes, and positions your institution for scalable growth. By modernizing your processes, we help you turn complex operations into efficient, automated workflows that deliver immediate business impact.

Enhance client engagement & Retention

Technology is only valuable when it drives tangible business results. Our approach ensures your Salesforce implementation delivers measurable outcomes, from optimized workflows to increased user adoption. We tailor Salesforce to your unique financial services needs, helping your teams leverage insights to reduce risk, improve operational efficiency, and uncover new revenue opportunities. With our guidance, your Salesforce investment becomes a strategic engine for growth, rather than just another system to maintain.

Maximize ROI from Salesforce Investments

Technology is only valuable when it drives tangible business results. Our approach ensures your Salesforce implementation delivers measurable outcomes, from optimized workflows to increased user adoption. We tailor Salesforce to your unique financial services needs, helping your teams leverage insights to reduce risk, improve operational efficiency, and uncover new revenue opportunities. With our guidance, your Salesforce investment becomes a strategic engine for growth, rather than just another system to maintain.

Why choose us?

Our team consists of Salesforce and financial services industry veterans, all of whom have extensive experience in digital solutions and operational problem-solving. Choose us to execute your Salesforce implementation, and we’ll construct a tailor-made solution that fits like a glove.

01

We’ll take the time to understand your unique business

02

We’ll build you a sustainable and scalable solution

03

We’ll collaborate with you every step of the way

Start improving your business With us Today

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Meet our experts

Brendan Nolan

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VP, Highly Regulated Industries

Brad Killam

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Delivery & Customer Success Leader

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